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Privacy Policy

Privacy policy

Thank you for using our site and our services. The protection of your personal information is very important for us. We would like to inform you about our privacy protection applicable to our services provided by RuposTel s.r.o. (Company), based in Sidlisko Rimava 36, Rimavska Sobota, registered as s.r.o. (Ltd) company at District Court in Banska Bystrica, Insert No 11128/S, identification number 36 644 251, defined as Controller of personal information for the purpose of this privacy policy. Naturally, we observe the legal provisions of the law 18/2018 of Slovakian Law which is General Data Protection Regulation (GDPR) (EU 2016/679) implementation in Slovakian Law. You can trust us with your personal information. They are encrypted through digital security systems and then transmitted to us. Our websites are protected against damage, destruction or unauthorized access.

Subject of Privacy Protections

The subject of privacy protection is personal data. The main purpose of collecting your personal data is fulfilling your order and provide various proofs for tax purposes. Complete list of collected data are
- order related information:
-- name, postal address, e-mail address or telephone number, time of the registration, time of the order, order number, invoice number, company identification (company name, identification number, tax number)
-- location information such as your IP address, Geo location by IP address (used for MOSS VAT place delivery proofs)
-- location information provided by payment gateways (Paypal address) (used for MOSS VAT place delivery proofs)
-- VAT Number input history and timestamps (for VAT validity purposes)
- analytical information: referal URL, IP address, coupon codes

Data Collection and Storage

In general, it is not necessary for you to provide personal data when using our website unless you would like to purchase any services, products or use our free services such as forum. Although, where necessary, we require your personal data so that we can effectively provide our services and meet other requirements of Slovakian accounting or VAT laws.
If you authorize us to provide a service or product, we will collect and save your personal data, to be able to provide the service or complete the contract. Slovakian law requires us to collect information that can be used as a proof of place of delivery and proof of non-fictional deliveries of products or services. It may be necessary, to forward your personal data, to other businesses that we use to supply the services or complete the contract, for example, transportation companies, accounting companies or other authorized processors. After contract completion and expiration of tax and business law regulations, your data will be locked and deleted, provided you did not specifically agree to a further use of information.

Data Collection Using Google Analytics

Our website uses Google Analytics, a web analysis service, of Google Inc. Google Analytics uses "cookies." These are text files that are stored on your computer that enable the analysis of your website usage, for example, information about your operating system, browser, your IP address, previously viewed websites (referrer-URL) and date and time of your visit to our website. The information generated from these text files are transmitted to a Google server in the USA and saved. Google will use this information to analyze your usage of our website to put together reports about the website activity for the website operator and to generate further website usage and internet usage services. Google will pass this data on to third parties provided it is lawfully mandated or insofar that these third parties are commissioned by Google to process this data. This usage happens unanimously or through pseudonyms. You can find more detailed information directly through Google at
Google uses the DoubleClick DART-Cookie

Users can deactivate the DART-Cookies through visiting the advertising opt-out page. In doing so, no directly personal information of the user will be saved, but only the internet protocol address. This information serves to automatically recognize you and simplify your navigation during your next visit on our website. For example, cookies allow to match a website to your interests or save your password so you don't have to type it in every time.

Naturally, you can view our websites without cookies. If you don't want us to recognize your computer, you can prevent the saving of cookies on your hard drive by selecting "block cookies" on your browser settings. Please check your browser instructions for specific details. If you block cookies, this can limit the capacity of our offers. (it will not be possible to log in to the site, download the software or use our checkout)

You can prevent the installation of cookies through the corresponding setting of your browser. In order to do that, you must switch off the saving of cookies in your internet browser. You can find more detailed information through the user instructions of your web browser.

Cookies that are set
__utmz records whether the visitor came from a search engine (and if so, the search keyword used), a link, or from no previous page (e.g. a bookmark). Destroyed after 2 days.

__utma stores the amount of visits (for each visitor), the time of the first visit, the previous visit, and the current visit. Destroyed after 2 years.

__utmb and __utmc are used to check approximately how fast people leave: when a visit starts, and approximately ends (c expires quickly). Destroyed after 30 mins.

A session cookie to assist Joomla. Destroyed at the end of your session.

A Virtuemart cookie to assist Virtuemart. Destroyed at the end of your session.

Data collection by

Since May 2018 we disabled loading chat scripts directly from our site. If you would like to use the chat system, you must open link in a new window on domain which got it's own privacy policy. No data since 25.5.2018 is shared between domain and servers. IMPORTANT: Please note that chat system allows us to see also your keystrokes before you submit the message and we require that you provide an email to and us before you start the chat system at domain - email is very useful in case our chat system is offline and we want to reply you later. If you do not wish to use you may use our support email directly : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Facebook like and recommend

Since it was not possible to disable user tracking by Facebook when using Like and Recommend buttons, we disabled Facebook API on 25. May 2018. If you would like to give us a like you can do so via your Facebook page. 

Payment systems

Please note that all payment systems require at least some of your pesonnal information to be shared between our site and the payment provider: 

- Paypal: we share purely your email address which is required for paypal payment to be possible. No other details (address) is shared between and Paypal. Your IP is viewed by Paypal and data entered at Paypal site are subject to privacy policy at Paypal site. Per some IP Geo regions Paypal may require registration before payment, but this is completely between you - user and Paypal processor. 

- CardPay Tatrabanka - we share your full name (first name and last name) with CardPay processor which is used for validation of the credit card payment at Tatra Banka a.s. card processor. 

Earmarked Information Usage

We observe the policy of earmarked data usage and only collect, process and store your personal data for the purpose that you have disclosed to us. Your personal data will not be transmitted without your compliance, as long as it is not necessary to complete your contract or supply any services. Forwarding data to public institutions and authorities that are entitled to receive such information only happens within the framework of legal duty of disclosure or when we are obligated to disclose information through a court order. We also take the organizations internal privacy protection very seriously. Our employees and contracted service providers are bound to discretion and must comply to the legal privacy protection laws.

Disclosure and Cancellation Right

You can receive information regarding your saved data without reason at no charge. You can have your stored data locked, corrected or deleted at any time and object to the anonymously and pseudonymously data collection and storage for improvement of our website. You may also cancel without notice or reasons your consent for our data collection and usage. Please see our "About Us" page for the contact address. We are available for you anytime for any future questions regarding our data protection and the processing of your personal information.

Please notice that privacy protection policies and application of data protection, for example at Google, can change. Therefore it is advisable to stay informed about any changes in legal provisions or the business practices of companies, for example, Google. Our Privacy policy is also reserves right for the future changes.

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