RuposTel Support Forum

Hello stan,
after I update Joomla (from 3.7.5) and OPC (from 2.0.348.210917),
I found that the product quantity would not change automatically in the cart after selecting a number under the dropdown list - if I log in as a member.

Do you know what may cause this issue?

Joomla 3.9.4
OPC 2.0.372.261018
PHP 7.1.27

You can test this issue here:
https://staging5.kiwavmotors.com/en/cart
test member login: Rupostel
test member pass: Rupostel

hello Candy, i checked your dev site now and i see that your template and also VM loads fancyboxy three times (VM + template + mod_testimonial_pro).

since it's not really possible to disable fancybox in VM i suggest that you try to disable it in your template- maybe it's got a configuration for this and also in the module as well. Your template and VM loads the same version of fancybox, but i am not sure about the module.

for OPC to work properly it's very important that there are no javascript errors on the site.

let me know if fixing the fancybox fixes the quantity update as well.

best regards, stan

Hello stan,
I have tried to disable the module (testimonial), but the issue remains. I'm asking the template support for how to disable fancybox since I found no config option for this, still waiting for the response.

However, I tested again recently and found that the issue only happens when there is more than 1 kind of product in cart.
This mean, when login as a member:
1. Cart contains only product A, can easily update the quantity to any number.
2. Cart contains product A & B, the quantity of any two products will not update.

I'm wondering, since the above 2 different results are in the same environment.
Is there a possibility that this isn't cause by the fancybox conflict?

Thanks again.

hello Candy, pls let me know at email if you need help with this, i am quite slow recently to reply on this forum. i try to reply to emails within a few hours.

best regards, stan