The quantity didn't update after login

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The quantity didn't update after login

Postby Candy.Yang » Thu Apr 11, 2019 10:22 am

Hello stan,
after I update Joomla (from 3.7.5) and OPC (from 2.0.348.210917),
I found that the product quantity would not change automatically in the cart after selecting a number under the dropdown list - if I log in as a member.

Do you know what may cause this issue?

Joomla 3.9.4
OPC 2.0.372.261018
PHP 7.1.27

You can test this issue here:
https://staging5.kiwavmotors.com/en/cart
test member login: Rupostel
test member pass: Rupostel
Candy.Yang
 
Posts: 24
Joined: Mon Nov 10, 2014 5:02 am

Re: The quantity didn't update after login

Postby admin » Mon Apr 15, 2019 10:29 am

hello Candy, i checked your dev site now and i see that your template and also VM loads fancyboxy three times (VM + template + mod_testimonial_pro).

since it's not really possible to disable fancybox in VM i suggest that you try to disable it in your template- maybe it's got a configuration for this and also in the module as well. Your template and VM loads the same version of fancybox, but i am not sure about the module.

for OPC to work properly it's very important that there are no javascript errors on the site.

let me know if fixing the fancybox fixes the quantity update as well.

best regards, stan
admin
Site Admin
 
Posts: 2708
Joined: Wed Jan 06, 2010 11:43 pm

Re: The quantity didn't update after login

Postby Candy.Yang » Thu Apr 18, 2019 5:16 am

Hello stan,
I have tried to disable the module (testimonial), but the issue remains. I'm asking the template support for how to disable fancybox since I found no config option for this, still waiting for the response.

However, I tested again recently and found that the issue only happens when there is more than 1 kind of product in cart.
This mean, when login as a member:
1. Cart contains only product A, can easily update the quantity to any number.
2. Cart contains product A & B, the quantity of any two products will not update.

I'm wondering, since the above 2 different results are in the same environment.
Is there a possibility that this isn't cause by the fancybox conflict?

Thanks again.
Candy.Yang
 
Posts: 24
Joined: Mon Nov 10, 2014 5:02 am

Re: The quantity didn't update after login

Postby admin » Mon May 20, 2019 1:27 pm

hello Candy, pls let me know at email if you need help with this, i am quite slow recently to reply on this forum. i try to reply to emails within a few hours.

best regards, stan
admin
Site Admin
 
Posts: 2708
Joined: Wed Jan 06, 2010 11:43 pm


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