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Shipping Issues

PostPosted: Fri Apr 06, 2018 6:12 pm
by acushing@.....com
On my Website whenever I try add 10 items to the cart the shipping says cart is empty. Also the address and zipcode aren't being read that well. Anyway to solve these?

Re: Shipping Issues

PostPosted: Thu Apr 12, 2018 1:30 pm
by admin
hello, these type of problems are related to session handling and issues that might had been fixed in the latest joomla and VM releases.

to make sure your sessions work OK:
- make sure you are using only one domain and not all 4, since on some hostings the session is not shared:
http://www.domain.com
vs
http://domain.com
vs
https://www.domain.com
vs
https://domain.com

- make sure to use latest joomla + vm as there were problems with sessions already reported
- watch your #__session table for the maximum session length and any misbehariour upon writes/reads, etc... large sessions caused by large cart may take some time to get stored and if there are too many ajax calls on the site, those session may run into incositency (proper locking should be used by DB + VM + Joomla ... )

best regards, stan