Paypal - Pending and not confirmed

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Paypal - Pending and not confirmed

Postby lelocanada » Fri Mar 27, 2015 2:45 am

Currently testing Paypal processing using Sandbox account. After hitting process now in Paypal, you have to click on Return to Test Facilitators Test store, Thanks for your order and then automatically get redirected to check out page displaying the Thank you for your order. Unfortunately, the order appears as being Pending and not confirmed. Do you have any suggestions on how to fix this? We have disabled the Terms of Service (TOS) in the Shopper Field List as per the forum.

Components: Joomla 3.3.6, Virtuemart 3.02, Rupostel One Page Checkout 2.0.284.260215. Theme - Reviver.
lelocanada
 
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Re: Paypal - Pending and not confirmed

Postby admin » Wed Apr 01, 2015 9:16 pm

hello, paypal's IPN issues are discussed here many times, i suggest to check your Paypal's IPN history and see which HTTP respond it got. Maybe your server blocks paypal headers as it thinks that it's a spam bot.

i also would sugget to install our "fatal catcher" plugin which would send you an email if there is a fatal error (so-called blank screen) upon the IPN or other hidden processes.

another common reason is that the "payment currency" is not equal to " paypal's account currency" and thus it does not confirm the order.

best regards, stan
admin
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