Unable to update

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Unable to update

Postby Cuidadicos » Sat Sep 24, 2016 10:50 am

Hi Stan,

I try to update to 2.0.318 from 2.0.312 but the updater can not write files.

This is the error:


Copy failed: /xxx/.../tmp/install_574234e63d8354bc0/site/ext/doublemail/basket.php/index.html to /xxx/.../components/com_onepage/ext/doublemail/basket.php/index.html
JInstaller: :Install: Fails copying file /xxx/.../tmp/install_57e63d8354bc0/site/ext/doublemail/basket.php/index.html to /xxx/.../components/com_onepage/ext/doublemail/basket.php/index.html

Update component: Copy site file error.



I try to update other version, but always the same problem.

Please, can you tell me how to solve this?

Thanks!
Cuidadicos
 
Posts: 10
Joined: Sat Sep 24, 2016 10:38 am

Re: Unable to update

Postby Cuidadicos » Sun Oct 02, 2016 12:51 pm

HI?
Cuidadicos
 
Posts: 10
Joined: Sat Sep 24, 2016 10:38 am

Re: Unable to update

Postby admin » Mon Oct 03, 2016 2:51 pm

hello, you probably got into either PHP timeout or upload limit.

i suggest to update to version 319 which was releasd a few days ago where we had removed this directory from the OPC installer - it's no longer needed.

if the installation (due to the size or timeout) still fails, you can try to use web installer:

1. upload the zip file to your root
2. insert the OPC installer path: http://www.yoursite.com/onepage.2.0.319.zip (copy the exact name)

best regards, stan
admin
Site Admin
 
Posts: 2708
Joined: Wed Jan 06, 2010 11:43 pm

Re: Unable to update

Postby Cuidadicos » Mon Oct 03, 2016 9:32 pm

Hi Stan,

All ok with new 2.0.319

No url needed. Normal installation done

Thanks a lot
Cuidadicos
 
Posts: 10
Joined: Sat Sep 24, 2016 10:38 am


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