Showing tax name double in cart page

Please post your issues and questions about One Page Checkout for Virtuemart 2 to this forum.

Showing tax name double in cart page

Postby mediasocialmobile@.....com » Thu Jun 19, 2014 9:26 pm

Hi,

In my cart page I can see my tax name are showing 2 times with the amount. Why this problem ? Please help.

Thanks
Attachments
error.png
error.png (21.58 KiB) Viewed 19094 times
mediasocialmobile@.....com
 
Posts: 8
Joined: Sat Dec 14, 2013 9:56 am

Re: Showing tax name double in cart page

Postby admin » Fri Jun 20, 2014 8:39 pm

hello, since virtuemart 2.6 in some tax mis-configurations opc improperly displayes the tax like you see it on your site.

please send us a print screen or your full tax configuration of your virtuemart - we will try to reproduce this on our demos.

you may want to try also these configuration:

at opc's tax tab enable/disable "Show dynamic lines" options

change your opc theme

and see if the problem gets solved. it may be related to a problem in your opc theme.

best regards, stan
admin
Site Admin
 
Posts: 2708
Joined: Wed Jan 06, 2010 11:43 pm

Re: Showing tax name double in cart page

Postby mediasocialmobile@.....com » Mon Jun 23, 2014 3:57 pm

Hi,

I tried all the ways you told but still not working. I attached some screen short of tax configuration.

Thanks
Attachments
3.png
3.png (38.84 KiB) Viewed 19082 times
2.png
2.png (39.44 KiB) Viewed 19082 times
1.png
1.png (29.26 KiB) Viewed 19082 times
mediasocialmobile@.....com
 
Posts: 8
Joined: Sat Dec 14, 2013 9:56 am

Re: Showing tax name double in cart page

Postby mediasocialmobile@.....com » Thu Jun 26, 2014 10:11 pm

Still no answer :( :( ...... I still have same problem .......
mediasocialmobile@.....com
 
Posts: 8
Joined: Sat Dec 14, 2013 9:56 am

Re: Showing tax name double in cart page

Postby admin » Tue Jul 01, 2014 12:13 pm

hello, i remember answering to this post, but seems that i might have not submitted it.

i also just wrote you an email and once you contacted us at the live chat, i wrote you there.

i cannot replicate the issue on our test sites once i copy your tax settings and i believe the issue is caused by a shipping or payment tax misconfiguration or a 3rd party plugins sets an improper taxes there.

if i could check this on your site over ftp and backend, i would fix your issue within minutes. if i'd be able to replicate it on my demos, i'd send you an update for this.

the solution that could fix this issue:
- instead of using "default" within tax config of ANY payment/shipping methods within your VM, please use a specific tax rate - the default does not work well for taxes within VM for shipping/payment fees

best regards, stan, rupostel.com
admin
Site Admin
 
Posts: 2708
Joined: Wed Jan 06, 2010 11:43 pm

Re: Showing tax name double in cart page

Postby mediasocialmobile@.....com » Thu Jul 03, 2014 7:31 pm

Hi stan,

How can I send you login & ftp information ?
mediasocialmobile@.....com
 
Posts: 8
Joined: Sat Dec 14, 2013 9:56 am

Re: Showing tax name double in cart page

Postby admin » Mon Jul 07, 2014 6:00 pm

hello, let me know if you are receiving our emails. we already sent you two emails. please send your details to info@rupostel.com and we will fix your issue prioritely on 9th july.
best regards, stan
admin
Site Admin
 
Posts: 2708
Joined: Wed Jan 06, 2010 11:43 pm


Return to One Page Checkout for Virtuemart 2