by admin » Tue Jul 01, 2014 12:13 pm
hello, i remember answering to this post, but seems that i might have not submitted it.
i also just wrote you an email and once you contacted us at the live chat, i wrote you there.
i cannot replicate the issue on our test sites once i copy your tax settings and i believe the issue is caused by a shipping or payment tax misconfiguration or a 3rd party plugins sets an improper taxes there.
if i could check this on your site over ftp and backend, i would fix your issue within minutes. if i'd be able to replicate it on my demos, i'd send you an update for this.
the solution that could fix this issue:
- instead of using "default" within tax config of ANY payment/shipping methods within your VM, please use a specific tax rate - the default does not work well for taxes within VM for shipping/payment fees
best regards, stan, rupostel.com