Paypal and pending order

[lefterisa]

I have setup OPC

Standard payment works ok
If I chooose Paypal paypemnt the proceedure is done ok the payment is done and it redirect to the thank you page.
But no email is sent and the order remains pending.

I want after paypal payment is done to make the order confirmed and send email to shopper.

Has anybody similar problem with this ? Does it have to do with paypals settings IPN?

[admin]

Hello, you need to make sure that paypal properly updates order status as configured in your paypal's plugin configuration:


then you need to make sure that those statuses have email enabled here:


thirdly you need to check if your IPN works properly - log in to your paypal and proceed to: History -> IPN History -> click on any trasaction ID -> and see if return code is 200 (which is an http OK code).

if you are using some special SEF plugins, they may improperly redirect the IPN url and thus cause this problem. Or if your IPN url gives an error, due to any reason, you may see an error like 500 (or other 5xx).

if the URL is improper - maybe due to https/http mitchmatch, you may see an error 404 (not found).

Best Regards,
Stan

[lefterisa]

Hi thank you for the reply,

I get some of them are sent and some return error 403.
In any case I did not get an email sent to the shopper.

[admin]

hello, 403 is "access denied" -> i am thinking the PPL robot gets blocked by your server/hosting configuration (within apache vhost, htaccess or other) OR within your joomla firewall (if used).

i recommend to try to disable any firewalls that you are using (robot filters in server firewall, robot filters in vhost, robot filters in htaccess, robot filters in joomla - rs firewall or similar) and see which one blocks paypal.

see this page for details:
https://developer.paypal.com/docs/class ... /IPNIntro/

especially the browser "user-agent" that you should not block.

best regards, stan