Confirmatin emails not working in VM2.0.22+
Posted: Fri Jul 26, 2013 3:55 pmIssue:
It looks that it works but shop client don't receive confirmation e-mail? Can you help us? Its important, this shop is live now
We need to send confirmation e-mails for our customers.
Shop configuration is joomla 2.5.13, virtuemar 2.0.22a and opc 2.0.164 the newest.
Solution:
Please update all your payment methods so they never set "pending" status, but rather "confirmed by shopper" if you want shoppers with unpaid orders to receive emails. This is especially important to for the "standard" payment method which is used for bank transfers.
This issue is not related to OPC, but rather to the general Virtuemart configuration.
Best Regards,
Stan
It looks that it works but shop client don't receive confirmation e-mail? Can you help us? Its important, this shop is live now
We need to send confirmation e-mails for our customers.
Shop configuration is joomla 2.5.13, virtuemar 2.0.22a and opc 2.0.164 the newest.
Solution:
Please update all your payment methods so they never set "pending" status, but rather "confirmed by shopper" if you want shoppers with unpaid orders to receive emails. This is especially important to for the "standard" payment method which is used for bank transfers.
This issue is not related to OPC, but rather to the general Virtuemart configuration.
Best Regards,
Stan