Confirmatin emails not working in VM2.0.22+

Please post your issues and questions about One Page Checkout for Virtuemart 2 to this forum.

Confirmatin emails not working in VM2.0.22+

Postby admin » Fri Jul 26, 2013 3:55 pm

Issue:
It looks that it works but shop client don't receive confirmation e-mail? Can you help us? Its important, this shop is live now :)
We need to send confirmation e-mails for our customers.
Shop configuration is joomla 2.5.13, virtuemar 2.0.22a and opc 2.0.164 the newest.

Solution:
Please update all your payment methods so they never set "pending" status, but rather "confirmed by shopper" if you want shoppers with unpaid orders to receive emails. This is especially important to for the "standard" payment method which is used for bank transfers.

This issue is not related to OPC, but rather to the general Virtuemart configuration.

Best Regards,
Stan
admin
Site Admin
 
Posts: 2708
Joined: Wed Jan 06, 2010 11:43 pm

Return to One Page Checkout for Virtuemart 2