Total cart amount calculating incorrectly

[p.morrison@.....com]

I am having a problem with the total pricing not adding the shipping cost to the shopping cart total. The product price is calculating and adding our state sales tax of 6% but does not add the shipping amount of $7.50. I have attached a screenshot to show what the issue is. The website is Joomla 2.5.6 running Virtuemart 2.0.18a. I have updated with your Allfix and Bugfix 2.0.16. I need a solution as quickly as possible.

Thanks for your help.

[admin]

hello, ok, let me install the 2.0.18a to my demo sites and i will issue a compatility update for this. please send me a screenshot of your calculation settings to my email at info@rupostel.com or here.

there seems to be a problem with javascript on your installation and i may need to check it via web - you can also send me your url. the reason i think there is an issue with javascript is that the tax line is missing.

best regards,
stan

[p.morrison@.....com]

OnePage_CalcSettings.jpg (79.53 KiB) Viewed 8191 times

Stan,
Thanks for the quick reply. I have attached the screenshot of the OnePage calculation settings. In your opinion would you suggest re-installing the Onepage module as a way to repair the issue?

[admin]

Hello, i installed the 2.0.18 version into my demos, but i can't replicate this issue. I think it is caused by javascript issues on the site - please check ctrl+shift+j under firefox or F12/console under google chrome.

best regards,
Stan

[p.morrison@.....com]

OPC Screenshot.jpg (125.82 KiB) Viewed 8169 times

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Tax%20Calculation%20Rule.jpg

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Stan,
The site continued to have problems with OPC. I un-installed the original OPC plugin and re-installed your latest complete updated module - Jan 11 2013 com_onepage2.0.107.zip. This has corrected the problem I was having with the shipment fee not adding to the total amount however the line for the tax amount is not showing in the correct position. The tax amount shows below the total amount. I have included screenshots for the configuration in VM as well as the OPC screenshot to show you the problem. Please advise me on what needs to be changed as I have tried every possible setting in the VM tax configuration section with no success. I need to have the site live online quickly.

[admin]

Hello, we recently fixed a caching issue of totals calculation which occured from VM2.0.15+ when some other part of your system called calculation before OPC. Please updade your version of OPC to 2.0.110+ to fix this issue.

Best Regards,
Stan