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Cart Issue

PostPosted: Sat Dec 20, 2014 6:51 am
by seefarhana15@.....com
Hi
When if i 'add to cart' two different products then only one is being shown in Cart at checkout.
http://www.tintshop.tintingdirect.com.a ... &wqid=2010
Screenshot attached.

Re: Cart Issue

PostPosted: Tue Dec 23, 2014 2:48 pm
by admin
hello, i am thinking about these reasons why this could happen:

1. caching -> you may have some sort of incompatible page cache which is not compatible with virtuemart at all (some themes enable page cache by default)
2. https vs http cookie and session sharing - is your cart the same for https and http ? if not, you may need to configure cookie policy
3. cookie plugins -> some aggressive cookie plugins remove the cookie unless the customer agrees to their terms. This is default for some gavick themes. Cookies are absolutely fundamental to keep the relation between the customer's browser and the content of the cart saved in session (in your DB)
4. opc's direct add to cart link -> there is a feature which deletes the content of the cart per new link used. If using some SEF extensions, they sometimes "remember" the URL used, and thus other URLs still do the action of the first url visited. You may want to try to disable SEF and see if this still happens.

best regards, stan