by admin » Wed Mar 02, 2011 10:47 am
One of the most common problems with OPC is that after installing it, you try to make an order, but you see no difference at the checkout page. This is usually caused by javascript check function which validates if customer has functioning AJAX and if it does not have it, the component will not get shown. This is common behaviour and this is how we fix it: You will need Firefox installed and have a look into the Tools -> Error Console -> Errors menu. If there are any problems there the javascript does not load and prevents the component to load. These problems might be caused by a bug in our component or a bug in your joomla install. Therefore to fix this issue, please send us a print screen of your Error Console. We try to make this component reliable on as few javascript dependences as possible. When we receive the printscreen or have a look on your site, we check if the problem is caused by our component and you should receive a fix usually in 24 hours.