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Paypal API Error on production

PostPosted: Tue Sep 25, 2012 6:07 pm
by jonathan.guerrero@.....com
Hi,

We recently release our site with the OPC component we did all the custom and test on our test enviroment and sandbox accounts for paypal, we are using the Paypal API with the direct credit card payment active.

All was ok on dev enviroment but when we switch to our real paypal account we start getting this error when we try to do a direct credit card payment.

06:26:58 25/09/12 VirtueMart [ERR] [189.193.75.119] [demo] Error - Paypal did not complete the transaction - FAILURE - SHORTMESSAGE =Security error -
ERRORCODE =10002 -
LONGMESSAGE =Security header is not valid -
&PAYMENTACTION=Sale&IPADDRESS=189.193.75.119&CREDITCARDTYPE=MasterCard&ACCT=520000149400493&EXPDATE=002017&EMAIL=tester%40framelova.com&FIRSTNAME=Jonathan&LASTNAME=Guerrero&CVV2=090&STREET=100+Washupito+Avenue%2C+N.W.&CITY=Lake+Forest&STATE=NI&COUNTRYCODE=GB&ZIP=92630&SHIPPINGAMT=5.5&CURRENCYCODE=GBP&TAXAMT=0&DESC=&INVNUM=637f01883d20187b0d0f&BUTTONSOURCE=Virtuemart_Cart_DP&L_AMT0=1&L_QTY0=1&L_NAME0=test&ITEMAMT=1&AMT=6.5&SHIPTONAME=Jonathan+Guerrero&SHIPTOSTREET=100+Washupito+Avenue%2C+N.W.&SHIPTOSTREET2=&SHIPTOCITY=Lake+Forest&SHIPTOSTATE=NI&SHIPTOZIP=92630&SHIPTOCOUNTRYCODE=GB

It happen every time, we want to ask because maybe we are missing something know how to activate this option. Any help on this will be really appreciate, because this are stopping our release.

Thanks,

Re: Paypal API Error on production

PostPosted: Wed Sep 26, 2012 1:26 pm
by admin
Hello, did you enable paypal new api support at the OPC extensions tab? if possible i strongly recommend to use
- paypal legacy for paypal redirect payments
- paypal pro from a commercial 3rd party provider (there are US, UK and other versions)

The reason why the PPL NEW API will never work is due to different rounding techniques used in US and EU (incl. UK) and it also has many issues with session expiration, cookie corruption and virtual credit card information - it is also recommended to run PPL NEW API on the latest VM1.1.x release.

Best Regards,
Stan

Re: Paypal API Error on production

PostPosted: Wed Sep 26, 2012 2:57 pm
by jonathan.guerrero@.....com
Hi Stan,

We are using the PayPal New API support in OPC extension. and also we use the paypal legacy fo paypayl redirect payments (we read your recomendation in some post). We also have the last release of VM1.1.9

What you mean with use paypal pro from a commercial 3rd party? you mean additional component? do you have a recomendation that knows really works?

Thanks for your help.