Total Cost "undefined" ?

[thedan1984@.....com]

I'm just curious to know what could be causing the total cost at checkout to be undefined.

Below are 2 screenshots. The first one shows that the cart knows the total (before shipping) cost of the order. You'll notice that the Payment section just says "P" - any idea why?


This screenshot shows the undefined problem.


My site uses a Free Shipping ($0) option, UPS (see in picture), and PayPal's New API. I have enabled the OPC Extension called "PayPal New API support"

If I disable One Pay Checkout, the checkout system works fine. When it's enabled, I get undefined.

I'm a bit tech-savy but new to your product. Any help would be greatly assisted. I can even give you a developer access if necessary.

[thedan1984@.....com]

Just wondering what the best way to get support from the creators would be. I thought posting on the forum would be good, but I guess not. I'm unable to use this software and would like a refund if you guys can't even give me suggestions on what to try out to fix this problem.

[admin]

Hello Dan, pls send me your url via the chat button or on our email at info@rupostel.com and i will check your url on what's going on. In some cases the shipping html is not parsed correctly which might lead to this error.

Best Regards,
Stan

[thedan1984@.....com]

I sent you an email with the URL, and some basic information to get you started

[thedan1984@.....com]

Any updates? I haven't gotten a response

[admin]

Hello Dan, i changed the theme from default to pbv and now it renders and show totals correctly. I strongly recommend to use paypal (legacy) as a redirect if you are not using https and you don't have authorization from paypal to use their inline card processing.

Best Regards,
Stan

[thedan1984@.....com]

I just wanted to say thanks for the excellent support. You went in on your free time to configure the extension, I appreciate your efforts and will be sure to recommend the product to others.